RETURNS. Many times a Buyer will inspect the equipment prior to payment and taking delivery of the equipment. Used Machinery not inspected by the Buyer is covered by the following published return policy as stated on our Invoice:
Unless otherwise agreed to in writing, the equipment, machinery or material covered by
our invoice is sold "as is, where is, and with all faults" with no guarantee or
warranty as to condition, merchantability or fitness for a particular purpose, implied
or otherwise.
Specifications are correct to the best of our knowledge, obtained
from sources deemed reliable. Still, we encourage your inspection
prior to the sale to confirm accuracy.
The "Sold To" Party/Buyer accepts that this sale is subject to our
"Standard Terms & Conditions," a copy of which is attached to the invoice and is also
available for review at any time the upon the prospect's or Buyer's request.
WARNING: The property or machinery sold under this document
is used. It may be
incomplete, or may not be equipped with guard or other safety devices necessary for the
particular use intended or required under current safety regulations. In all cases,
examine carefully for safety deficiencies before operating.
If equipment is not as represented, EX-FACTORY INC reserves the
right to make repairs to correct the deficiency and/or reimburse the
Buyer for incurred expenses provided the Buyer makes notifies in
writing said deficiencies within (2) weeks of receipt of the
equipment.
New equipment is covered by factory warranty for 6 or 12 months against manufacturer's
defects.
INFERIOR GOODS & EQUIPMENT. If goods/equipment are significantly inferior than
represented and absolutely not acceptable to CUSTOMER, SELLER will immediately refund
purchase price, upon return of goods/equipment, freight collect;
CUSTOMER must notify SELLER in writing of any deficiencies within
(2) weeks of receipt of the equipment.
RETURN SHIPPING COST. If not stated otherwise for a specific sales transaction,
the Buyer has to bear the return shipping cost.
REFUNDS. The Buyer's purchase amount is refunded in full if and
when equipment is returned prepaid to original shipping point; prior to
return, the Buyer must request in writing a Return goods Authorization (RGA)
from the Seller within (2) weeks of the receipt of the equipment.